Questions, answered.

We are RTO compliance and regulatory consultants. Our consultants have been assisting training organisations for more than 20 years - across RTO, CRICOS, ELICOS, higher education, funding, audits and growth.

Our track record is the evidence. We provide true, honest and right advice to all our clients - and the people who have followed it have achieved strong, sustainable outcomes in their RTO businesses and regulatory audits.

Our consultants are available Australia wide and overseas. Contact us to find out how we can help you.

No - you do not need a consultancy to set up or operate an RTO. But just as a good accountant or lawyer lets you focus on running your business, a good RTO consultant empowers you to concentrate on managing the RTO. Tell us how we can help you.

• Materials are supplied on a one-off upfront payment - no ongoing fees.
• The licence is unrestricted: reproduce, edit and use the material on an ongoing basis.
• Materials are editable so your RTO can modify, amend and adapt them as you see fit.
• You may upload materials to your own LMS or distribute them to students by any secure method, including print.
• CAQA retains title, copyright, intellectual property and distribution rights in the materials as developed.
• Resources are licensed for your organisation - reselling or use for other organisations is not permitted.
• RTOs are expected to contextualise the documents to their Training and Assessment Strategy, packaging rules and assessment models.

No. The self study guide contains references and links for students to read additional information related to their units - additional support alongside the comprehensive, separate learner guide.

Yes. Visit the pre-order collection on our store. Pre-order units are delivered up to three months after payment; pre-order qualifications up to six months. Contact us if you cannot find a resource - we are happy to provide a timeline and quote.

• Training and assessment materials include rectification assistance: if materials supplied in the form provided by CAQA fail to comply with regulatory requirements, we rectify them at no charge.
• The assistance applies to audits conducted by an official registration body such as ASQA.
• Additional fees apply where resources were found non-compliant after the original form was modified.
• Submit the official audit report to CAQA as proof - we cannot assist without it, so send it as soon as possible.
• A minimum of 15 business days' notice is required to resource and complete updates to assessment tools.

If our consulting work returns a non-compliant audit outcome, we rectify it free of charge. Fixed scopes, senior specialists and work we stand behind - it is the same commitment across every CAQA practice.

• Once your order is confirmed we generate an invoice; funds can take 1-2 business days to clear and verify.
• We then confirm any remaining details and send the licence agreement to sign within 1-2 business days.
• Once the signed agreement and required information are received, materials are typically delivered within 1-3 business days (pre-order products excepted).
• Delivery is digital, via a secure document service (Dropbox, SharePoint or similar).
• Orders are processed first-come, first-served once payment and licensing are finalised - client-side delays may extend timeframes.

Start with our case studies and testimonials. If you want to speak to someone, contact us and we can also connect you directly with clients to hear about our values and services first-hand.

The best way is the contact form - we allocate every enquiry to a case officer who will contact you to find out how we can help you build a successful, sustainable training business. You can also call 1800 266 160.

Use the contact form and include as much information as possible so we understand your matter - one of our consultants will approach you to discuss how we can help.